TERMS AND CONDITION

Welcome to Buyzilo! By using our website or shopping with us via Facebook, Instagram, TikTok, or any other platform, you agree to the following Terms and Conditions. Please read them carefully before placing any order.

1. General

  • These Terms apply to all visitors, users, and customers of Buyzilo.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Use of Our Platforms

  • You agree not to use our site or social media shops for any unlawful or prohibited activity.

  • Content, images, and logos on Buyzilo are protected and may not be reused without permission.

  • We follow community standards of TikTok, Facebook, and Instagram, and do not allow any sale of prohibited items listed in their commerce policies.

3. Product Information

  • We do our best to provide accurate product descriptions, pricing, and availability.

  • Slight color or design variation may occur due to lighting, camera, or screen display.

  • Buyzilo is not responsible for incorrect use or misuse of products by customers.

4. Orders & Payments

  • Orders can be placed via our website or official social media pages.

  • We accept Cash on Delivery (COD) and other approved payment methods.

  • Once an order is placed, it cannot be canceled after dispatch.

5. Shipping & Delivery

  • Standard delivery time is 3–7 business days across Pakistan.

  • Delays may occur due to public holidays, weather, or courier issues.

  • Accurate address and contact information must be provided to avoid delays.

6. Return & Refund Policy

  • Returns are accepted within 7 days of delivery for damaged, defective, or wrong items.

  • Items must be unused, in original packaging, and with all tags intact.

  • Refunds (if applicable) are processed after returned item is inspected.

  • We follow Facebook & TikTok refund guidelines to ensure customer protection.

7. Privacy Policy

  • Your personal data is safe with us. We only use your information to process your order and for customer support.

  • We do not share your details with third parties without consent.

  • We comply with privacy and data protection rules of platforms like TikTok and Meta (Facebook/Instagram).

8. Customer Support

For help or questions, please contact our support team via:

📧 Email: support@buyzilo.com
📞 WhatsApp: +92-XXX-XXXXXXX

9. Legal Compliance

We operate under the laws of Pakistan and follow all relevant ecommerce, data protection, and consumer rights regulations.